Transportation Services
Get no-cost rides with Anthem. Eligible Anthem members get no-cost rides to any network doctor for covered services.
We Are Going Your Way
A big part of having good care is making it to all of your appointments. If you are a member of Healthy Indiana Plan (State and Maternity Plans only), Hoosier Healthwise Package A, Hoosier Care Connect, or the Indiana PathWays for Aging program, you may be eligible for transportation services to and from your Anthem providers and other health visits.
Anthem Transportation Services can help you find out what transportation options are available in your area. You may be able to use public transportation, have a pickup and drop-off service, or be eligible for mileage reimbursement.
Visit Anthem Transportation Services, managed by WellTrans.
Transportation Resources
Rider Rights and Responsibilities - English
How To Set Up Your Ride
- Call Anthem Transportation Services at 844-772-6632 (TTY 888-238-9816) Monday through Friday, 8 a.m. to 8 p.m. Eastern time, or book online.
- You need to call or book online at least two business days before your appointments — but you can as much 45 days in advance.
- If you can’t reach them, call Member Services at the number on your member ID card for help.
What You Will Need
When you set up your ride, you will need to give the following information:
- Your name and birthdate.
- A phone number where you can be reached.
- The date and time of your appointment.
- The name of the facility and doctor you are seeing.
- The address (with ZIP code) and phone number where you’re going.
- About any extra help you need. Do you use a walker or wheelchair?
- If you need another person or a service animal to go with you. Please bring your own child safety seat.
Your Ride Home
When your appointment is over, call Anthem Transportation Services at 844-772-6632 (TTY 888-238-9816) and choose the option for ride assistance. You’ll be picked up for your return trip within one hour after your call.
Page last update: 3/31/2025